Frequently Asked Questions
Everything you need to know about using ROAS Tools. Can't find your answer? Contact us.
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General Questions
Is ROAS Tools really free? Are there any hidden costs?▼
Yes, 100% free. No trials, no "freemium" tiers, no paywalls. We monetize through ethical, non-intrusive Google AdSense ads. You will never be asked for a credit card or subscription. All core features are and will always remain free.
Do I need to create an account to use the tools?▼
No! We deliberately avoid forcing signups. All tools are accessible instantly without any login, email, or personal information. Your privacy is our priority.
Is my data safe? Do you store my information?▼
Your data never leaves your device. All calculations and file processing happen client-side in your browser using JavaScript. We cannot see, access, or store your financial data, images, or PDFs. You can verify this by opening your browser's Developer Tools and checking the Network tab—there are no upload requests.
Can I use these tools on my phone?▼
Absolutely! All our tools are fully mobile-optimized and work seamlessly on iOS (iPhone/iPad) and Android devices. No app installation needed—just open the website in your mobile browser (Chrome, Safari, Firefox).
Can I use these tools for commercial/business purposes?▼
Yes! Marketing agencies, consultants, and businesses use our tools daily with clients. The only restriction: you cannot rebrand our tools as your own product or embed them in a competing website without permission.
ROAS Calculator Questions
What is a "good" ROAS score?▼
It depends on your profit margins. General benchmarks:
- Under 3.0x: Likely losing money (unless you have 80%+ margins like SaaS)
- 3.0x - 5.0x: Healthy for most e-commerce businesses
- Over 5.0x: Excellent—scale aggressively
Always calculate your break-even ROAS using the formula: 1 ÷ Profit Margin %
How is ROAS different from ROI?▼
ROAS measures ad efficiency: Revenue ÷ Ad Spend. It ignores other costs.ROI measures overall profitability: (Revenue - All Costs) ÷ All Costs. ROAS is for marketing optimization; ROI is for business decisions.
Can ROAS be negative?▼
No. ROAS is a ratio that cannot be negative. If you spend $1,000 and make $0 revenue, your ROAS is 0. If you make $200, your ROAS is 0.2x (20%), meaning you lost $800. Anything below 1.0x means you're losing money.
How do I export my ROAS report?▼
After calculating your results, click the "Download Report" button. This generates a professional PDF report with your ROAS score, profit metrics, and breakdown—perfect for sharing with team members or clients.
Should I include shipping costs in product costs?▼
Yes! The "Product Cost" field should include everything you pay per sale: product cost, shipping to customer, packaging materials, transaction fees (Stripe/PayPal), and any other variable costs. This gives you accurate profit calculations.
Currency Converter Questions
Are the exchange rates real-time?▼
Yes, we use live data from financial institutions updated every few minutes. However, the rate you actually receive from your bank or transfer service may differ slightly due to their markup (typically 1-5% above the mid-market rate we show).
Why is the rate different from Google or my bank?▼
We show the "mid-market rate"—the real exchange rate banks use between themselves. Your bank adds a markup (profit) on top of this. Google's rates update less frequently. Minor differences (0.1-0.5%) are normal. Always confirm with your bank before large transfers.
What's the best way to send money internationally?▼
Best options (ranked by cost-effectiveness):
- Wise (TransferWise): Uses mid-market rate with low fees (0.5-1%)
- Remitly: Competitive rates, fast transfers
- Traditional Banks: Most expensive (4-6% markup + fees)
Avoid airport exchanges (10-15% markup) and PayPal (3-4% markup) when possible.
Can I see historical exchange rates?▼
Not currently. Our tool shows real-time rates only. For historical data, check XE.com or OANDA. We're considering adding this feature in Q3 2026.
Image Compressor Questions
How do I compress an image to exactly 50KB?▼
In the "Target Max Size" field, type 0.05 (because 50 KB = 0.05 MB). The tool will automatically compress the image to meet this target. Always preview before downloading to ensure quality is acceptable.
Will my photo become blurry after compression?▼
It depends on the target size. For passport photos compressed to 50KB, facial features remain sharp. Below 20KB, some blur is inevitable. If quality is poor, increase the target size slightly. Most exam portals specify a maximum (e.g., "under 50KB"), not an exact size.
Can I compress PNG images?▼
Yes! We support JPG, JPEG, PNG, and WEBP formats. However, PNG files (especially with transparency) compress less efficiently. For photos, we recommend converting to JPG first for better size reduction.
Why does the portal reject my photo even after compression?▼
Common rejection reasons:
- Wrong dimensions: Some forms require 200x200 pixels or 3.5x4.5 cm (our tool handles size, not dimensions)
- Wrong format: Must be JPG, not PNG
- File name: Use simple names like "photo.jpg" (no special characters)
- Background color: Some exams require white background
Is there a limit to how many images I can compress?▼
No limits! Compress as many photos as you need. Since processing happens locally in your browser, there's no server queue or usage caps.
PDF Converter Questions
How do I create a PDF under 2MB?▼
Upload all your images (certificates, ID proofs, etc.), then set the "Target Size" to 2 (meaning 2 MB). The tool will automatically compress each image before creating the PDF to meet your size requirement. For safety, aim for 1.8 MB if the portal says "under 2 MB."
Can I merge 50+ images into one PDF?▼
Yes! There's no page limit. However, keep in mind that more images = larger file size. If you need to stay under a specific size limit (e.g., 2 MB), you may need to split into multiple PDFs or reduce image quality more aggressively.
Pages are in the wrong order. How do I fix this?▼
Images are arranged in the order you select them. When choosing files, click them in the correct sequence. On Windows/Mac, hold Ctrl/Cmd and click each file one by one in order. On phones, select one at a time. Alternatively, rename your files (01-Photo.jpg, 02-Signature.jpg) so they auto-sort correctly.
Can I password-protect the PDF?▼
Not currently. Most government portals don't require password-protected PDFs (in fact, they often reject them). If you need encryption for business purposes, use Adobe Acrobat or Smallpdf after downloading your PDF from our tool.
Portal says "Invalid PDF" or "Corrupted File." What now?▼
Try these solutions:
- Ensure the PDF downloaded completely (check file size isn't 0 KB)
- Open the PDF in Adobe Reader to verify it works before uploading
- Try a different browser (some old portals don't support modern PDFs)
- Reduce the number of pages and try again
Technical Issues
The tool isn't working on my phone. What should I do?▼
Troubleshooting steps:
- Make sure you're using a modern browser (Chrome 90+, Safari 14+, Firefox 85+)
- Clear browser cache and cookies, then refresh the page
- Try opening in Incognito/Private mode
- If on iPhone, use Safari or Chrome (not Facebook in-app browser)
- Check if your browser is up to date
Still not working? Email us at luckmatters199@gmail.com with your device model and browser version.
Download button doesn't work. Help!▼
Try these fixes:
- Check if your browser is blocking pop-ups or downloads (look for an icon in the address bar)
- Enable downloads in browser settings
- On mobile, long-press the preview image and select "Save Image"
- Try a different browser or use Incognito mode to bypass extension interference
Does this work offline?▼
Partially. The Image Compressor and PDF Converter work offline once the page loads (because they process locally). However, the Currency Converter requires internet to fetch live exchange rates. The ROAS Calculator works fully offline.
I found a bug. How do I report it?▼
Thank you for helping us improve! Email luckmatters199@gmail.com with:
• Which tool you were using
• What you expected to happen
• What actually happened
• Screenshots if possible
• Your browser and device (e.g., "Chrome 120 on Windows 11")
Can I suggest a new feature?▼
Absolutely! We love user feedback. Email us at luckmatters199@gmail.com with your idea and explain why it would be useful. If it aligns with our mission, we'll consider it for the roadmap.
Still Have Questions?
Can't find your answer? We're here to help. Our support team typically responds within 24 hours.
Contact Support